Microsoft 365 Support and Admin
Microsoft 365 Support and Admin ; Oaks, PA ;
Job Description:
Responsibilities:
Administer and configure managed Microsoft 365 platforms and related services.
Manage security, permissions and access to managed platforms and related services.
Provide day-to-day administration, support and monitoring of managed systems and related services.
Develop reports to proactively assess the current state of supported collaboration tools.
Design and develop innovative solutions using out-of-the-box features of Microsoft 365 apps Work closely with partners to understand and identify business requirements, design prototypes, and develop solutions.
Create technical documentation and knowledge base articles for supported tools.
Research and keep abreast of latest updates and trends in all supported platforms and services.
Establish best practices related to managed systems and Microsoft 365 apps Collaborate with team management and make key recommendations to the future direction of all supported platforms and services, and especially Microsoft 365.
Provide technical user support for incidents submitted and resolve system / application issues.
Qualifications 2
years' of experience managing Office 365, Teams, and OneDrive 2
years' of experience with Intune or other MDM solution experience.
2
years' of experience with Windows server administration 2
years' of experience with Azure infrastructure setup and support 2
years of experience administering Microsoft apps Ability to triage, troubleshoot, and resolve issues with Microsoft apps Highly motivated and self-directed with excellent interpersonal, vocal, and written communication skills Ability to prioritize workload and multi-task between projects Strong analytical and problem-solving skills Experience working in and contributing to a team-oriented and collaborative environment Strong ability to communicate innovative approaches to solving business problems using Microsoft Solutions.
Education Bachelor's degree in computer science, information systems; supplemented with 3
years of related experience; work experience or relevant certifications can be accepted in lieu of degree Relevant certifications, such as Microsoft 365 Certified:
Enterprise Administrator Expert or Microsoft 365 Certified:
Security Administrator Associate, are a plus.
Recommended Skills Administration Analytical Business Requirements Collaborative Softwares Communication Information Systems Estimated Salary: $20 to $28 per hour based on qualifications.
Job Description:
Responsibilities:
Administer and configure managed Microsoft 365 platforms and related services.
Manage security, permissions and access to managed platforms and related services.
Provide day-to-day administration, support and monitoring of managed systems and related services.
Develop reports to proactively assess the current state of supported collaboration tools.
Design and develop innovative solutions using out-of-the-box features of Microsoft 365 apps Work closely with partners to understand and identify business requirements, design prototypes, and develop solutions.
Create technical documentation and knowledge base articles for supported tools.
Research and keep abreast of latest updates and trends in all supported platforms and services.
Establish best practices related to managed systems and Microsoft 365 apps Collaborate with team management and make key recommendations to the future direction of all supported platforms and services, and especially Microsoft 365.
Provide technical user support for incidents submitted and resolve system / application issues.
Qualifications 2
years' of experience managing Office 365, Teams, and OneDrive 2
years' of experience with Intune or other MDM solution experience.
2
years' of experience with Windows server administration 2
years' of experience with Azure infrastructure setup and support 2
years of experience administering Microsoft apps Ability to triage, troubleshoot, and resolve issues with Microsoft apps Highly motivated and self-directed with excellent interpersonal, vocal, and written communication skills Ability to prioritize workload and multi-task between projects Strong analytical and problem-solving skills Experience working in and contributing to a team-oriented and collaborative environment Strong ability to communicate innovative approaches to solving business problems using Microsoft Solutions.
Education Bachelor's degree in computer science, information systems; supplemented with 3
years of related experience; work experience or relevant certifications can be accepted in lieu of degree Relevant certifications, such as Microsoft 365 Certified:
Enterprise Administrator Expert or Microsoft 365 Certified:
Security Administrator Associate, are a plus.
Recommended Skills Administration Analytical Business Requirements Collaborative Softwares Communication Information Systems Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
